Pulsz TV FAQ – Answers for Pakistani Players

You must be 18 years of age or older to register and play on Pulsz TV. This is a firm requirement with no exceptions. Date of birth is collected at registration and may be verified through documentation if there is any question about eligibility. Pulsz TV is an adults-only entertainment platform.

Go to the Login page and click the Forgot your password? link. You can request a reset OTP to your registered Pakistani mobile number or a reset link to your registered email. If you no longer have access to either, contact [email protected] — identity verification will be required before any account changes are made.

Yes, registered contact details can be updated. Because your mobile number and email are tied to account security and recovery, any change requires identity verification. Contact our support team at [email protected] with your account details and the new contact information you want registered. The process typically takes one to two business days.

Account locks happen automatically after several consecutive failed login attempts as a security precaution. In most cases the lock lifts on its own after a short waiting period. If it persists, or if you believe the lock is linked to something other than failed attempts, contact [email protected] directly. Provide your registered mobile number and the support team will assist you.

No. Each player is permitted only one account on P ulsz TV. Multiple accounts per person are not allowed and may result in all associated accounts being suspended. If you have accidentally created a duplicate account or cannot access your original account, contact support so the situation can be resolved correctly without losing your balance or history.

Pulsz TV supports a wide range of payment options popular with Pakistani players. You can deposit using JazzCash, Easypaisa, Raast, standard bank transfer, debit and credit cards, and other mobile wallets. All transactions are processed in PKR so there are no conversion fees or exchange rate surprises. Visit the Deposit page for full details and current minimum deposit amounts.

JazzCash and Easypaisa deposits are typically credited to your Pulsz TV account within seconds. Raast transfers and inter-bank transfers may take a few minutes to a few hours depending on your bank's processing times. If a deposit has not appeared after two hours, check your transaction history on your payment app first — if the funds have left your account but not arrived on Pulsz TV, contact support with the transaction reference number.

Minimum and maximum deposit limits vary by payment method and may be updated from time to time. The Deposit page always shows the current limits for each payment option. As a general guide, mobile wallet deposits via JazzCash and Easypaisa have low minimums that are accessible for most players. There is no obligation to deposit a large amount — start with whatever you are comfortable with.

Pulsz TV does not charge a platform fee on deposits. However, your payment provider — for example JazzCash or your bank — may apply their own transaction charges according to their standard rate card. These charges are set by the payment provider and are outside Pulsz TV's control. Check your payment app's fee schedule if you are unsure what applies to your account type.

Log in to your account, go to the Withdrawal page, select your preferred payment method and enter the amount you want to transfer. Supported withdrawal channels include JazzCash, Easypaisa, Raast and bank account transfer. Make sure the account details you enter match your registered identity — withdrawals to third-party accounts are not permitted.

Most withdrawal requests to JazzCash and Easypaisa are processed within a few hours. Bank transfers may take one to three business days depending on your bank. Processing times can occasionally be longer during public holidays or peak periods. You can track the status of your withdrawal request from your account dashboard. If a withdrawal has been pending for more than 48 hours, contact support with the request reference.

Common reasons for a withdrawal being held or declined include:

• An active bonus with a wagering requirement that has not yet been met — bonus funds are not withdrawable until the required turnover is completed.
• Account verification not yet completed — a CNIC scan or proof of payment method may be requested for first-time withdrawals.
• Entered bank or wallet details do not match your registered name.
• The requested amount is below the minimum withdrawal limit for that payment method.

If none of these apply, contact support at [email protected] with your withdrawal request ID for direct assistance.

Yes, minimum withdrawal amounts apply and vary by payment method. Mobile wallet withdrawals via JazzCash and Easypaisa typically have a lower minimum compared to bank transfers. The current minimums for each channel are listed on the Withdrawal page. It is worth accumulating a reasonable balance before requesting a bank transfer to avoid the request falling below the minimum threshold.

Pulsz TV offers a welcome bonus for newly registered players on their first deposit. The specific offer — percentage match, maximum PKR amount and any free spins — is listed on the Promotions page and may be updated periodically. Always read the terms and conditions attached to any bonus before opting in, paying particular attention to wagering requirements and eligible games.

A wagering requirement (sometimes called a playthrough requirement) means you must wager the bonus amount — or bonus plus deposit amount — a specified number of times before the funds become withdrawable. For example, a PKR 1,000 bonus with a 20x wagering requirement means you need to place PKR 20,000 in total bets before you can withdraw any winnings derived from that bonus. The exact requirement for each promotion is always stated in its terms on the Promotions page.

Absolutely. Claiming a bonus is always optional on Pulsz TV. If you prefer to deposit and play with your own PKR balance without any wagering conditions attached, simply skip the bonus opt-in during your deposit. Playing without a bonus gives you full flexibility to withdraw your balance at any time, subject only to the standard minimum withdrawal amounts.

Yes. Pulsz TV runs regular promotions for registered members including reload bonuses on subsequent deposits, cashback offers, free spins on selected Slots and special seasonal events — some timed around cricket events like PSL matches or international T20 series. Check the Promotions page each time you log in to see what is currently active on your account.

Pulsz TV offers three main gaming categories for Pakistani players:

• Live Casino — real-time tables with live dealers including Baccarat, Roulette and Blackjack, streamed in HD.
• Slots — a large library of classic and video slot titles with varying themes, paylines and bonus features.
• Fish Games — skill-and-luck shooting games where players compete to catch fish and earn credits, very popular with Pakistani audiences.

All games are playable directly in your mobile or desktop browser — no app download required.

No download is required at all. Pulsz TV is a fully browser-based platform. Open your preferred mobile browser on Android or iOS, go to pulsztv.org, log in and start playing immediately. All games — including Live Casino streams — run smoothly in a modern browser on a stable connection. You can save the website as a home screen shortcut for quick one-tap access that feels like a native app.

Live Casino streams are HD video feeds so a stable connection gives the best experience. A 4G mobile data connection on Jazz, Zong, Ufone or Telenor is generally sufficient for smooth playback. Wi-Fi is ideal if you are playing for an extended session. If you notice buffering or lagging during a Live Casino session, switching between Wi-Fi and mobile data sometimes resolves the issue instantly.

Slot and Fish Game outcomes on Pulsz TV are determined by certified Random Number Generator (RNG) systems. Live Casino games use physical cards and roulette wheels operated by real dealers in a monitored studio environment, which you can observe in real time via the video stream. The platform is committed to transparent and fair gameplay. For full details on game integrity, see our Terms and Conditions.

Yes. Your complete game history, transaction records and past wins are all accessible from your account dashboard after logging in. The Wins page also showcases notable recent wins from across the Pulsz TV player community, so you can see what other Pakistani players have been landing on Slots, Fish Games and Live Casino tables.

Pulsz TV provides several self-management tools for players who want to keep their gaming within personal limits. You can request a deposit limit to cap how much you add to your account per day, week or month. A cooling-off period temporarily suspends your account for a set number of days. Self-exclusion closes your account for a longer period if you feel you need a more extended break. Contact [email protected] to activate any of these. Full details are on the Responsible Gaming page.

The first step is to set a realistic PKR budget for entertainment and stick to it — treat gaming as you would any other leisure expense like eating out or cinema trips. If you find yourself repeatedly exceeding your budget or feeling the urge to deposit more to recover losses, that is a sign to take a break. Use our deposit limit or cooling-off tools, talk to someone you trust, and visit our Responsible Gaming page for practical self-assessment tips. There is no pressure to keep playing — your wellbeing comes first.